Privacy Policy at 950k

Introduction

950k (referred to as "we", "us", or "our") is committed to protecting the privacy and personal information of every player who uses our platform. This Privacy Policy describes in clear terms what data we collect, how we use it, with whom we share it, and the rights you hold as a user of 950k's services in Bangladesh.

By accessing or using the 950k website and any associated services, you agree to the terms set out in this Privacy Policy. We encourage you to read this document carefully. If you do not agree with any part of it, please discontinue use of our services.

Information We Collect

When you register for an account, place bets, make deposits or withdrawals, or interact with our platform in any way, we may collect the following categories of personal information:

• Identity information: full name, date of birth, gender, and a copy of a government-issued identification document where required for account verification.
• Contact information: email address, mobile phone number, and residential address (city or district in Bangladesh, such as Dhaka, Chittagong, Sylhet, or Rajshahi).
• Financial information: transaction history, deposit and withdrawal amounts, and payment method identifiers (such as bKash account numbers, Nagad mobile numbers, or Rocket wallet IDs). We do not store full card numbers or full banking credentials.
• Technical and device information: IP address, browser type and version, operating system, device identifiers, referral URLs, and clickstream data collected automatically when you use our platform.
• Gaming behaviour data: game history, wagering patterns, session duration, frequency of play, win/loss records, and bonus usage — used to improve services and support responsible gaming practices.

We collect information both directly (when you fill in registration forms or contact our support team) and automatically (through cookies, log files, and analytics tools embedded in our website).

How We Use Your Information

950k uses the personal data we collect for specific, legitimate purposes. We do not use your data in any way that goes beyond what is reasonably necessary to deliver and improve our services. The principal purposes for which we process your data are as follows:

• Account creation and management: to register your player account, verify your identity, manage login credentials, and keep your profile up to date.
• Transaction processing: to facilitate deposits through bKash, Nagad, Rocket, Upay, and other accepted payment channels, and to process withdrawal requests promptly and accurately.
• Customer support: to respond to your enquiries, complaints, or disputes, and to provide assistance across our support channels available 24/7 in Bangladesh Standard Time (BST, UTC+6).
• Personalisation and marketing: to send you relevant promotional offers, bonus notifications, and updates about new games or features — only where you have opted in or where we have a legitimate interest to do so. You may opt out at any time.
• Fraud prevention and security: to detect and prevent fraudulent transactions, money laundering, collusion, or any other prohibited activity that may harm you or other 950k players.
• Responsible gaming compliance: to monitor gaming behaviour for signs of problem gambling, enforce self-exclusion or deposit limits set by the player, and ensure 950k fulfils its duty of care to all players aged 21 and above.

Cookies and Tracking Technologies

950k uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather aggregated analytics data. Cookies are small text files placed on your device when you visit our website. Some cookies are strictly necessary for the site to function correctly (for example, maintaining your login session), while others are used for analytics or personalisation purposes.

You can configure your browser settings to block or delete cookies at any time. Please note that disabling certain cookies may affect the functionality of our platform and your overall gaming experience on 950k.

Data Sharing and Disclosure

950k does not sell, rent, or trade your personal information to third parties for their own commercial purposes. We may, however, share your data with trusted third parties in the following specific circumstances:

• Payment service providers: bKash, Nagad, Rocket, Upay, and other approved financial intermediaries receive only the minimum information necessary to process your transactions securely.
• Technology and platform partners: game providers such as Pragmatic Play, Evolution Gaming, and Spribe may receive aggregated, anonymised gameplay data to ensure game integrity and fair RNG audits.
• Legal and regulatory authorities: we may disclose personal information where required to do so by law, court order, or a competent regulatory or governmental authority, including for the purposes of preventing or detecting fraud and financial crime.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of 950k's assets, your personal data may be transferred as part of that transaction, subject to equivalent privacy protections remaining in place.

In all cases where we share your data with third parties, we require those parties to handle your information with the same level of care and confidentiality that 950k applies to its own data processing activities.

Data Security

950k takes the security of your personal data seriously. We implement industry-standard technical and organisational measures to protect your information against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL (Secure Sockets Layer) encryption for all data transmitted between your browser or mobile device and our servers, secure hashing of passwords, and access controls that limit internal employee access to personal data on a strict need-to-know basis.

Despite these safeguards, no transmission of data over the internet can be guaranteed to be completely secure. If you suspect any unauthorised use of your 950k account, please contact our support team immediately. We will act promptly to investigate and mitigate any reported security incident.

Data Retention

950k retains your personal data for as long as your player account remains active and for a reasonable period thereafter, as required to fulfil the purposes described in this Privacy Policy — including any applicable legal, tax, or accounting obligations. When your data is no longer required for these purposes and you have submitted a verifiable deletion request (where applicable), we will securely delete or anonymise your records within a reasonable timeframe. Please note that certain transaction and identity records may need to be kept for a longer mandatory period under applicable financial regulations.

Your Rights as a User

950k respects and upholds your data rights. Depending on the applicable laws in Bangladesh and the nature of your relationship with us, you may be entitled to exercise any of the following rights:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: you may ask us to correct inaccurate or incomplete information held on your account.
• Right to erasure: you may request deletion of your personal data, subject to legal retention requirements and our responsible gaming obligations.
• Right to object: you may object to the processing of your personal data for direct marketing purposes at any time. We will honour such requests without charge.
• Right to data portability: where technically feasible, you may request that we provide your personal data in a structured, machine-readable format so it can be transferred to another service provider.

To exercise any of the rights above, please contact our support team at [email protected]. We will endeavour to respond to all verifiable requests within 30 days. Identity verification may be required before we can process your request.

Third-Party Payment Processors

When you make a deposit or request a withdrawal on 950k, your transaction is processed through third-party payment gateways including bKash, Nagad, Rocket, and Upay. These providers operate under their own privacy policies and security standards. 950k does not store your complete mobile banking PIN, OTP, or full account credentials. We only record the transaction reference and the anonymised identifier needed to reconcile your account balance.

We strongly recommend that you review the privacy policy of each payment provider you use. 950k is not responsible for the data handling practices of these independent third-party providers.

Age Restriction and Minor Protection

950k's services are strictly intended for adults aged 21 and above. We do not knowingly collect, use, or retain personal information from individuals under the age of 21. If you are a parent or guardian and believe that your child has created an account on 950k, please contact our support team immediately at [email protected] and we will promptly investigate and close the account, deleting all associated personal data. Age verification is a mandatory step in the account registration process to uphold this commitment.

Changes to This Privacy Policy

950k reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification. Your continued use of 950k's services after any such changes constitutes your acceptance of the revised Privacy Policy. We encourage you to revisit this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 950k handles your personal data, our dedicated support team is available 24/7 in Bangladesh Standard Time (BST, UTC+6).

Email us at: [email protected] — please include your registered account username and a brief description of your enquiry so we can assist you as efficiently as possible.